1. Digital Products and E-books

  • All digital products, including e-books and downloadable content, are non-refundable once purchased.
  • We encourage customers to review product details before completing a purchase.

2. Physical Books

  • Physical books can be returned for a refund or exchange within 30 days of delivery if they are in new, unused condition.
  • To request a return, please contact us through our website contact page.
  • Refunds will be processed after the returned item is received and inspected. Shipping costs are non-refundable.

3. Pre-orders

  • Pre-order payments are refundable only if the order is canceled before the release date.
  • Once the product is released and shipped, standard refund policies apply.

4. Defective or Damaged Items

  • If you receive a defective or damaged item, please notify us within 14 days of delivery.
  • HarperCollins will replace the item at no additional cost or issue a full refund.

5. Contact Us

For any refund inquiries or issues, please reach out to us through our website contact page.

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